Why book with us?

• A cancellation up to 24 hours prior to departure of the tour entitles the guest to a 100% refund.

Welcome to our cancellation policies page. As a re-seller of various tours, we understand the importance of clarity and assurance when it comes to cancellation procedures. Before booking any tour, we highly recommend reviewing the cancellation policies specific to the tour you intend to book. However, booking with us offers an added layer of support and peace of mind. Should you encounter any issues or have concerns regarding cancellations, rest assured that our dedicated team is here to assist you every step of the way. From facilitating refunds to liaising with tour operators on your behalf, we are committed to ensuring a seamless experience for our valued customers.

Our cancellation policies are as follows:

• A cancellation up to 24 hours prior to departure of the tour entitles the guest to a 100% refund.
• Less than 24 hours prior to departure, the guest receives no refund unless due to illness accompanied by a valid doctor's statement.
• In case of illness, only the person who is ill will receive a 100% refund. Other participants within the same booking that cancel the tour will not receive a refund unless otherwise decided by the supplier depending on the circumstances.
• No-shows, or if you miss the tour because you are too late, and cancellations made less than 24 hours before the scheduled activity will be charged the full price.
• In case of operator cancellation due to weather or other unforeseen circumstances the tour will be rescheduled, if rescheduling is not possible or the new time is inconvenient for you, a full refund will be issued.

How to make a cancellation? 
For cancellations, please don't hesitate to reach out to us via email at info@myarubaguide.com or give us a call at +2977325499. You can also contact the tour operator directly through phone or email.

ABC Tours

Tel: (305)4323007 (USA)

Tel: +5825600 (local)

Email: info@abc-tours.com

Adress: ABC Tours Aruba Schotlandstraat 61, Oranjestad, Aruba

Aruba Cine Tours 

Info@arubacinetours.com

Tel: +297-5941815

Savaneta 356A

Aruba, Dutch Caribbean

Banana Adventure

Salina Cerca 9m, Noord, Aruba

info@bananaadventure.com

USA +1-786-830-7676

ARUBA +297-699-9996

Delphi Watersport 

Whatsapp: +2977335680

Tel: +2977335680

Tel: +2977335691

Tel: +2977335688

Email: info@delphiwatersports.com

Address: At the beach in front of the Hyatt Regency towel hut, Noord, Aruba

Kukoo Kunuku

Tel: +2975862010

Email: bookings@kukookunuku.com

Address: noord 128 p, Noord, Aruba

Luxury Flying Dress

Whatsapp: +2976992298 

Nadine Krosendijk

Tel: +2977371380

Address: Seroe Biento 8d, Oranjestad, Aruba

Pelican Adventures  

Tel: +2975872302

Whatsapp: +2975942716

Email: info@pelican-aruba.com

Adress: Pelican Adventures, On Pelican Pier, J.E. Irausquin Blvd 237, Noord, Aruba

The Gold Mine Range 

Tel: +2975859870

Tel: +2975941317

info@thegoldmineranch.com

Address: Matividiri 60, Paradera, Aruba

Sailaway tours

Tel: +2977323000

Email: info@sailawaytour.com

Office Address: J.E. Irausquin 382-A, second floor